Privacy Policy

2. Personal Data Collected

We collect personal data that the user voluntarily provides through the contact forms, including:

• Company name and contact person name
• Email address and phone number
• Country, city or market of interest
• Business type, website, sales channels and distributed brands
• Content of the message sent

3. Purpose of Processing

Personal data is processed exclusively to:

• Respond to requests submitted through the website
• Evaluate wholesale or distribution requests
• Manage any subsequent commercial communications
• Improve the quality of the service and user experience

4. Legal Basis for Processing

The processing of personal data is based on the user's consent and on the execution of pre-contractual measures requested by the user, in accordance with EU Regulation 2016/679 (GDPR).

5. Data Retention

Personal data is retained for the time necessary to manage the request and any commercial relationship, and in any case no longer than 24 months from the last interaction, unless legal obligations require longer retention.

6. Data Sharing

Personal data is not sold to third parties. It may be processed by technical and digital service providers necessary for the operation of the website, email management and sending of communications, including hosting, email and automation tools. Examples of providers used:

• Vercel, for hosting and web infrastructure
• Zoho Mail, for email management
• Resend, for sending transactional emails

7. User Rights

The user has the right to:

• Access their personal data
• Request rectification or deletion
• Restrict or object to processing
• Request data portability, where applicable
• Withdraw consent at any time

To exercise these rights, the user can contact La Fiorencia at the email address: info@lafiorencia.com.

8. Cookies and Analytics Tools

The lafiorencia.com website uses only technical cookies necessary for the proper operation of the site.

We do not use profiling cookies, marketing tracking tools or third-party cookies for advertising purposes without the user's consent.

If analytics or marketing tools are introduced in the future, the user will be informed via a dedicated banner and will be able to express or modify their consent.

9. Changes to this Policy

La Fiorencia reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an indication of the date of the latest update.

10. Contact

To exercise your rights or for any questions regarding the processing of your personal data, you can write to us at the email address: info@lafiorencia.com.